We've put all the important information, contacts, and links you need to know to manage your company's healthcare in one convenient location!
Important Information for You & Your Employees
Our goal is to make healthcare as easy and efficient as possible for you, so you spend less time thinking about the doctor and more time doing the things you love! Use the quick links below to access important forms and links for you and your employees.
DISCLAIMER: Redirect Health does not provide tax or legal advice and the information provided is limited in scope. These answers only address the specific questions presented and should not be relied upon as your sole or authoritative tax or legal guidance. For more complete answers, you will need to retain your own legal and financial experts.
13430 N. Scottsdale Rd.
Scottsdale, AZ 85254
If you have any questions regarding your group, please reach out to your designated Customer Support Advocate.
If you ever think it's taking too long to get something done, we want to know about it right away so that we can help fast-track things.
IMPORTANT MESSAGES FOR EMPLOYERS
Redirect Health on COVID-19
What About My Employees?
Remember, your employees that are members always have access to our Care Logistics line with access to telehealth visits 24/7/365 in English & Spanish. Currently, we are offering telehealth services for non-members with an active employer account for concerns related to the cornavirus & flu. Non-members can call 888-407-7928 and let them know they are a non-member with an active employer and our providers will visit with them by phone.
What is Redirect Health Doing?
Anyone on our team who is feeling unwell has been encouraged to work from home or to take time off to get better regardless of their illness. Anyone who has a family member at home who is sick with anything contagious will be asked to take time away to care for them and to minimize the risk to others.
Always call/text Redirect Health at 888-407-7928 or use your app when you are feeling ill.
Wash your hands often with soap and water for 20 seconds or with alcohol based hand sanitizer.
Avoid touching your nose and mouth.
Cover your mouth and nose when sneezing or coughing with a tissue or your sleeve. Always make sure to discard used tissues in the waste and wash your hands afterwards.
Stay home if you are feeling sick.
And lastly – be kind, be happy, and don’t freak out
During times of great uncertainty or stress, most of our clients find that their employees will have varying degrees of fear, and will react differently. We’re here to help you manage this uncertainty and fear in your business.
Follow us on Social Media to Keep Up-to-Date on COVID-19
and hear what our Medical Director, Dr. Janice Johnston, has to say about the pandemic
As an employer, you will receive an invoice for the EverydayCARE plan each month. You can collect your enrolled members’ premiums via payroll deductions to make sure everything is paid with pre-tax dollars.
How do I collect everyone’s premium each month for the EverydayCARE plan?
If you have opted to pay by check, please make your check payable to your TPA in the amount requested and mail as shown below:
PO Box 649
Memphis, TN 38101
Hawaii-Mainland Administrators LLC
1600 W Broadway Rd Suite 300
Tempe, AZ 85282
13430 N Scottsdale Road #200
Scottdale, AZ 85254
How do I pay my EverydayCARE bill each month by check?
If you have opted to pay by ACH (Automatic Clearing House) the amount is automatically deducted from your account around the 10th of each month. You will still receive a copy of your invoice via email for your records.
How do I pay my EverydayCARE bill each month by AHC?